Shipping policy

Shipping Policy

Thank you for shopping with Snowcrest Harvest. We are committed to delivering your handcrafted confectionery safely and efficiently.

Order Processing Time

All orders are processed within 2 hours after payment confirmation.

Orders are processed during business days only, excluding weekends and public holidays.

During festive seasons, product launches, or high-order periods, processing times may be slightly extended.

Shipping Methods

We offer shipping through trusted courier and logistics partners to ensure your order arrives safely.

Available shipping options may include:

  • Standard Shipping
  • Express Shipping

Shipping options available for your order will be displayed at checkout.

Shipping Costs

Shipping charges are calculated based on:

  • Delivery location
  • Order weight and size
  • Selected shipping method

Shipping fees will be displayed at checkout before payment.

  • Standard Shipping: INR 100/-
  • Express Shipping: INR 150/-
  • Free Shipping on orders above: INR 3000/-

Estimated Delivery Time

Estimated delivery times after dispatch:

  • Local/Regional Orders: [2-3 BUSINESS DAYS]
  • Domestic Orders: [5-6 BUSINESS DAYS]
  • Remote Areas: [8-10 BUSINESS DAYS]

Please note that delivery timelines are estimates and may vary due to courier operations, weather conditions, customs clearance, or peak seasons.

Tracking Information

Once your order has been shipped, you will receive:

  • A shipping confirmation email
  • Tracking details and tracking link (if available)

You can track your order using the information provided in your confirmation email.

For tracking assistance, contact us at : contact@snowcrestharvest.com.

Delivery Delays

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • High shipping volumes
  • Weather disruptions
  • Public holidays
  • Courier service interruptions
  • Remote delivery locations

Snowcrest Harvest is not liable for delays caused by third-party courier services, customs processing, or circumstances beyond our control.

If your order is significantly delayed, please contact us at [EMAIL ADDRESS], and we’ll do our best to assist you.

Incorrect Address Information

Please ensure your shipping details are accurate before placing your order.

We are not responsible for:

  • Orders delivered to incorrect addresses provided by the customer
  • Failed delivery attempts due to incomplete address information

Additional shipping charges may apply for re-delivery requests.

Damaged or Lost Packages

If your package arrives damaged or appears lost in transit, please contact us within [X DAYS] of the expected delivery date at [EMAIL ADDRESS].

Please include:

  • Your order number
  • Photos of the package/product (if damaged)
  • Relevant delivery details

We will work with the shipping carrier to help resolve the issue as quickly as possible.

International Shipping 

We currently DO NOT offer international shipping.

Contact Us

For any shipping-related questions, please contact:

Email: contact@snowcrestharvest.com
Business Hours: [MON-SAT, 9:00 AM TO 6:00 PM]
Phone : +91 7738641329